Revenue Manager

You must apply through our site HERE to be considered for this position. The position closes April 24. 

The Revenue Manager provides strategic leadership and oversight of the City’s revenue programs, including sales and use tax, business licensing, and revenue compliance. This position plays a key role in modernizing systems and processes, enhancing revenue integrity, and supporting a customer-focused approach to working with the business community.

The Revenue Manager leads the administration of the City’s tax and licensing platform (GovOS), drives data-informed decision-making, and partners across departments to support revenue programs and compliance efforts and ensure accurate and timely revenue collection.

TYPICAL QUALIFICATIONS: 

• KNOWLEDGE: Demonstrated knowledge of modern practices, principles, and procedures in the performance of audits, sales tax collection, and revenue generation. Working knowledge of municipal organizations and applicable laws and regulations, or experience in a comparable regulatory environment. Working knowledge of electronic data processing principles, practices, software and equipment. Knowledge of data analysis, financial reporting, and revenue forecasting. Knowledge of tax and licensing systems (e.g., GovOS, MUNIRevs, or similar platforms)
• SKILL: Skill in data analysis and interpretation to support decision-making; Skill in process improvement and system optimization. Demonstrated skill in preparing written and verbal reports, projects, and presentations; skill in the operation of equipment necessary to perform the functions of the job.
• ABILITY: Ability to successfully develop, implement, and maintain effective programs and procedures. Ability to plan, organize, supervise and evaluate the work of others; to communicate effectively verbally and in writing; to establish and maintain effective working relationships with the employees, City officials, other departments, and the public. Ability to handle the stress of court appearances and give effective testimony in support of the City’s position. Able to be bonded.  
• TRAINING: Bachelor’s Degree with emphasis in accounting, business, public administration, or a related field.
• EXPERIENCE: Minimum five (5) years of experience in tax administration, revenue management, auditing or a related field, including experience in a government or comparable regulatory environment and three (3) years of supervisory experience; or any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities to perform the essential functions of the position. Experience in sales and use tax auditing at the state or local level is strongly desired.

ESSENTIAL FUNCTIONS: The following duties are illustrative only and are not intended to be all inclusive:  

• Administration: Develops, implements, and continuously improves the City’s revenue and tax programs.
• Code Management: Drafts and updates City tax codes, rules, and regulations. Evaluates and implements audit practices and procedures to improve efficiency and effectiveness. Interfaces with and presents to City Leadership, City Council, and external partners such as the Chamber of Commerce, and Downtown Development Authority. Monitors taxpayer compliance and identifies delinquent accounts, ensuring appropriate actions are taken to resolve outstanding liabilities.
• Business Licensing: Implements and maintains the business licensing program. Issues, tracks, and manages business licenses. Surveys business locations to ensure businesses are licensed.
• Use Tax: Coordinates with Planning and Building Division to ensure appropriate use tax collections occur regarding construction and development activity in the City.
• Taxpayer Education: Creates and conducts educational outreach to support taxpayer understanding and compliance. Communicates with businesses to ensure taxes are being properly charged, collected, and remitted, emphasizing a customer-service approach. Create and update city website content that is useful and relevant to city taxpayers and the public, including links to various processes such as licensing, payment of taxes, voluntary disclosure agreements, claims for refund and amended returns, city tax exemption certificates and affidavits, requests for tax clearance upon the sale of a business, etc.  
• Reporting: Analyzes revenue and tax data to identify trends and recommends program, policy or process improvements. Prepares and presents formal operational, financial, audit, and enforcement reports; maintains files, records, and accounts related to auditing work. Performs trend analysis and special studies on tax revenues, as required.
• Forecasting: Develops, analyzes and monitors revenue forecasts to support city budget development and financial stability. Conducts comprehensive revenue analysis to identify trends, optimize collections and inform strategic decisions.
• Auditing & Compliance: Manages taxpayer auditing and compliance processes, including conducting audits, supporting refund requests and resolving discrepancies. Coordinates compliance and enforcement activities in accordance with City code, including collections and resolution of delinquent accounts. Monitors business activity to ensure ongoing compliance and maintains current knowledge of complex and evolving tax issues, as well as applicable State and Federal laws.
• Represents the City at professional and public organizations.
• Performs other related duties as assigned.